Privacy Policy
Effective Date: May 28, 2026 · Operated by RR Automotive I, LLC (Texas filing #805525864), d/b/a Meineke Bear Creek · 4696 Hwy 6 N, Houston, TX 77084
RR Automotive I, LLC, d/b/a "Meineke Bear Creek" ("we," "us," or "our"), an independently owned and operated franchisee of Meineke Franchisor SPV LLC operating Meineke Car Care Center #3002, operates this website at meinekebearcreek.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Information you provide: name, phone number, email address, and vehicle information (year, make, model) when you book an appointment, contact us, or request service.
- Information collected automatically: IP address, browser type and version, referring URL, pages visited, time spent on pages, and approximate location, collected via Google Ads conversion tracking and cookies.
- Cookies and similar technologies: we use cookies to remember preferences, measure advertising effectiveness, and improve site performance. See the "Cookies and Tracking" section below for details and opt-out instructions.
How We Use Your Information
- To schedule, confirm, and follow up on service appointments
- To contact you regarding your vehicle and service history
- To measure the effectiveness of our advertising (Google Ads conversion tracking)
- To improve our website and the services we offer
- To comply with legal obligations
Cookies and Tracking
Our site uses cookies and similar technologies for analytics and advertising. When you first visit our site, you will see a cookie consent banner allowing you to accept or decline non-essential cookies. Your choice is stored in your browser and respected on subsequent visits. You may change your choice at any time by clearing your browser's local storage or by adjusting your browser's cookie settings.
You can also opt out of personalized Google advertising at adssettings.google.com, and install the Google Analytics Opt-out Browser Add-on to opt out of Google Analytics where used.
Third-Party Booking (ShopGenie)
Appointment scheduling on this site is handled by ShopGenie (booking.shopgenie.io), a third-party booking platform. Information you submit during the booking flow is processed by ShopGenie under their own privacy policy, in addition to ours. Please review ShopGenie's privacy practices at booking.shopgenie.io before submitting a booking request.
Data Sharing
We do not sell your personal information. We may share data with:
- Meineke Franchisor SPV LLC (our franchisor) for operational reporting, warranty administration, and brand-quality purposes.
- Service providers (including Google, ShopGenie, and our hosting provider) who assist in operating our website and business under written agreements that restrict their use of your data.
- Law enforcement when required by law, subpoena, or court order.
- Successors in the event of a sale, merger, or transfer of our business, subject to the protections of this policy.
Data Retention
We retain personal information only as long as needed for the purposes described above or as required by law. Booking and service records are typically retained for up to seven (7) years for tax, warranty, and recordkeeping purposes. Marketing-analytics data collected through Google Ads is retained according to Google's published retention settings (typically 14 months). You may request deletion of your personal information at any time using the contact information below.
Your Rights — Texas Residents (TDPSA)
Under the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024, Texas residents have the right to:
- Confirm whether we are processing your personal data
- Access the personal data we hold about you
- Correct inaccuracies in your personal data
- Delete your personal data
- Obtain a portable copy of your personal data in a usable format
- Opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling that produces legal or similarly significant effects
To exercise any of these rights, contact us using the information below. We will respond within 45 days. If we decline a request, you may appeal the decision; if the appeal is denied, you may submit a complaint to the Texas Attorney General at texasattorneygeneral.gov.
Your Rights — California Residents (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, the right to delete personal information, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising. We do not sell personal information. We do allow our advertising partner (Google) to use cookies for measurement and personalized advertising; you may opt out at any time using the cookie banner controls or via Google Ads Settings. To exercise other rights, contact us using the information below.
Children's Privacy
This site is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will delete it promptly.
Security
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or electronic storage is 100% secure; we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Material changes will be highlighted in the cookie banner on your next visit.
Contact Us
For any privacy-related question, request, or complaint, contact us at:
RR Automotive I, LLC (d/b/a Meineke Bear Creek)
Attn: Privacy Officer
4696 Hwy 6 N, Houston, TX 77084
Phone: (281) 656-9236
Email: privacy@meinekebearcreek.com